Frequently asked questions
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Do I need prior IT experience to get started?
No. Our programs are structured to take motivated beginners through foundational networking concepts step by step, though prior exposure to computers and basic troubleshooting is helpful.
What do I need for the practical sessions?
A laptop or desktop computer with a stable internet connection, and Cisco Packet Tracer installed for hands-on labs.
Will I get a certificate of completion?
Yes — students who complete a program receive a certificate of completion from the academy. This is separate from Cisco's official CCNA certification, which requires meeting Cisco's certification requirements and passing the applicable certification exam.
Is this the full CCNA course?
No. This is Part 1 of our three-part CCNA learning program.
Will I become CCNA certified after Part 1?
No. Part 1 is the foundation stage of the program. Cisco CCNA certification requires meeting Cisco's certification requirements and passing the applicable certification exam.
When does Part 1 start?
October 1, 2026.
How much does Part 1 cost?
GHS 500.
How many sessions are there?
Three instructor-led sessions per week for four weeks, giving a total of 12 sessions.
Do I need physical Cisco equipment?
No. The practical sessions use Cisco Packet Tracer.
Who teaches the course?
Two instructors/facilitators who guide students through the NetAcad material, explain difficult concepts, conduct practical Packet Tracer sessions, and provide troubleshooting and Q&A support.